Shipping policy

All orders are processed within 1 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

International Shipping

We offer international shipping to the following countries:

Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, Canada, Mexico, United States, Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, Israel, Japan, Saudi Arabia, South Korea, United Arab Emirates

Shipping charges for your order will be calculated and displayed at checkout.

North America

Shipping option	Estimated delivery time	Price
Economy	14 to 38 business days	Free
Standard	14 to 28 business days	$15
DHL	7 to 24 business days	$40
EMS	7 to 24 business days	$50

Europe

Shipping option	Estimated delivery time	Price
Standard	14 to 38 business days	$10
DHL	7 to 24 business days	$40
EMS	7 to 24 business days	$50

Asia

Shipping option	Estimated delivery time	Price
Standard	14 to 38 business days	$10
DHL	7 to 24 business days	$45

Central America

Shipping option	Estimated delivery time	Price
Standard	14 to 38 business days	$10

Oceania

Shipping option	Estimated delivery time	Price
Standard	14 to 38 business days	Free
DHL	7 to 24 business days	$40
EMS	7 to 24 business days	$45

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. h0neybear is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at h0neybearus@gmail.com with your name and order number, and we will look into it for you.

You can track your order at https://parcelsapp.com/

Refunds, returns, and exchanges

See our full refund policy here return policy page

We accept returns up to 15 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at h0neybearus@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at h0neybearus@gmail.com.