Shipping policy

Shipping policy 

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 


International Shipping

We offer international shipping to the following countries: 

United States, Canada, Mexico, Belgium, Croatia, Denmark, Estonia, Finland, France, Georgia, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Türkiye, Ukraine, United Kingdom, Vatican City, Israel, Japan, Saudi Arabia, South Korea, United Arab Emirates, Hong Kong SAR, Malaysia, Russia, Vietnam, China, Philippines, Thailand, Qatar, Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna 

Shipping charges for your order will be calculated and displayed at checkout. 

 

North America (USA,CAN,MX)

Shipping option

Estimated delivery time

Price

Economy

7 to 18 business days

Free 

Standard

5 to 15 business days

$10

Expedited

 7 to 15 business days Free | $100.00 and up

Express

 5 to 14 business days $19

DHL

5 to 12 business days

$40

EMS

7 to 14 business days

$50

 

Europe 

Shipping option

Estimated delivery time

Price

Economy

8 to 18 business days

Free 

Standard

 7 to 16 business days

$10

DHL

7 to 14 business days

$40

EMS

7 to 14 business days

$50

 

Asia

Shipping option

Estimated delivery time

Price

Standard

14 to 24 business days

$10

DHL

7 to 24 business days

$45

 

Central America

Shipping option

Estimated delivery time

Price

Standard

14 to 28 business days

$10

 

Oceania (AUS,NZ, more)

Shipping option

Estimated delivery time

Price

Economy

10 to 20 business days

Free 

Standard

8 to 18 business days

$10

DHL

7 to 24 business days

$40

EMS

7 to 24 business days

$45

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. h0neybear is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at team@h0neybear.com with your name and order number, and we will look into it for you.

You can track your order at https://h0neybear.com/track-orders

 

Refunds, returns, and exchanges

 See our full refund policy here return policy page 

We accept returns up to 14 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at team@h0neybear.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at team@h0neybear.com.